Returns and exchanges have to be requested within 45 days of purchase. After 45 days all sales are considered final. Please note that if you need to return/exchange an item you are responsible for the shipping both to/from. In the event we made a mistake we will take care of all shipping. For further information please contact C.O.P.S. at 573.346.4911 or email us at cops_shop@nationalcops.org.